IIMPORTANT MESSAGE WE HAVE MOVED OUR SUPPORT SITE TO SUPPORT.GLOBEANDMAIL.COM. PLEASE VISIT US THERE TO VIEW THE LATEST ARTICLES OR TO SEND A REQUEST. THIS SITE WILL WILL BE DISABLED SHORTLY.
As a print newspaper subscriber to The Globe and Mail, you can now receive complimentary access to the Globe2Go service, which is a digital replica of The Globe and Mail printed newspaper. You can access Globe2Go on your laptop, desktop computer, smartphone or tablet device to ensure that you never miss an edition while you are on the go or on vacation. Access is based on the days you receive home delivery of the newspaper. For example, if you are a Monday-Saturday subscriber, you get Monday-Saturday access. If you are a Saturday only subscriber, you get Saturday only access. This service also includes a 7-day archive of the ePaper, as well as downloadable copies of the Report on Business magazine and Globe Style Advisor magazine.
We have created a complimentary account for you and sent your login username & password to you by email (if you are a new subscriber) or by letter (if you were a subscriber as of June 2015). You can change the username (to your email address) and password (to whatever you want). See the other questions for details on how to do that.
To access your full complimentary subscription to Globe2Go, please visit http://globe2go.newspaperdirect.com and login. On a desktop or laptop, look for the "Sign In" button on the top right of the page. On a smartphone or tablet, look for the "Menu" button on the top right of the page and then select "Sign In." You can select any regional edition you want, just look for the "Select Title" button near the top.
Note: You can disregard the "Expiry/Renewal date:" (on the Web site) and "Expiration Date" (on the iPad app). Your access auto renews as long as you have a newspaper subscription.
We do provide access on mobile apps. See the other questions for details on how to do that.
Need help? Contact us by e-mail at email@example.com
Please note the Order # (top right of your letter) in your e-mail.