March-April 2018 | Email Alerts Migration FAQs

I can no longer setup and manage email alerts from my Watchlist. Why?
Effective Saturday March 10, your Globe Investor Watchlist underwent several critical technical upgrades. To accommodate these changes we needed to temporarily suspend this service.  There will be no action required on your part once the email alerts are reinstated with the upgraded technology.

 

When is this happening?
This upgrade will occur on Saturday, April 21.

Note: The Alerts tool will not be available for changes nor will it send any alerts between March 10, 2018 and through to April 20, 2018.

 

What free upgrades will be added for all registered users?
All registered users can enjoy the following enhancements and will be able to set up alerts for:

  • Last Price or when a price crosses a High or Low for an individual ticker
  • Intraday or End of Day values
  • When a company issues a press release


What additional upgrades were added for individuals that have a paid account?

Users with a www.globeandmail.com digital subscription (the all-access pass) can also enjoy:

  • Ability to add multiple conditions (Example: price hits target AND liquidity hits volume)
  • Price or Percent Change (Greater/Less)
  • End of Day Email (Watchlist and Portfolio)
  • Highs/Lows (% From High/Low or makes new High/Low)
  • Liquidity (Volume - Greater/Less)
  • Technical Indicators:
    • Average Volume
    • Historic Volatility
    • MACD Oscillator
    • Moving Average
    • Percent R
    • Raw Stochastic
    • Relative Strength
    • Standard Deviation
    • Stochastic %D and %K
    • True Range
    • Weighted Alpha


What will happen to my current alerts?

The Globe's new Alerts tool is on a new platform and offers dramatically more value than the legacy tool. If you had Alerts in our legacy tool, they will need to be recreated in the new tool. Take this opportunity to explore all the new filters the new tool offers.

I use the free tool – do I have to pay?
The core Globe Investor Watchlist is always free. A digital www.globeandmail.com subscription does unlock the upgrades listed above.